BonitaCrest Appliance Repair (we, our, or us) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or contact us for service inquiries.

By using our website or submitting a service request, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. This communication may include, but is not limited to, scheduling service appointments, responding to inquiries, or providing customer support.

We collect personal information that you provide to us, such as your name, phone number, and email address, primarily when you fill out our call request form. This information is used to contact you and process your service requests efficiently.

Your information may be shared with our trusted partners as necessary for operational and service needs. These partners have agreed to adhere to our data protection requirements and are authorized to use your information solely to fulfill service operations.

Additionally, we collect non-personal browsing data through cookies or web beacons to improve user experience on our website. This data helps us understand website usage patterns and enhance functionality. You may choose to disable cookies through your browser settings, though this may affect website performance.

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any disputes will be resolved through negotiation, and the maximum compensation for any claims is limited to $100. Additionally, each party will bear their own legal fees and expenses in the event of a dispute.

If you wish to opt-out of any future communications or withdraw your consent for us to process your personal information, please contact us at (909) 233-4912. We will process your request promptly in accordance with relevant laws.

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. It is your responsibility to review this Privacy Policy periodically for updates.